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Computer Technical Assistance
Service and support requests are made in a variety of ways.
· Self-service
web-request
Select the Request Service from CTIS link on the CTIS web site at
https://bridgetrak.calumet.purdue.edu/request_service.html
This method provides the easiest and fastest means of requesting service. It provides you with the ability to request service 24 hours a day. Requests entered through self-service will be resolved during normal business hours.
You can also track the status of your requests through the self-service request site by selecting the View Request link.
· E-mail:
csc@calumet.purdue.edu
This method provides another option to request service 24 hours a day. Requests e-mailed to the CSSC will be responded to and resolved during normal business hours.
· Telephone:
(219) 989-2888, option #2
This method provides you with the ability to speak with a Customer Service Representative during normal business hours.
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