Outlook Mail Management

Mail Management

E-mail overload is a problem that affects nearly everyone. It is estimated that corporate e-mail users receive more than 30 incoming e-mails a day, and that e-mail volume may grow by as much as 80% in the next year. Much of that increase will come from unsolicited promotional e-mail, or spam.  The above link will give you more information about Email.

Problem: E-Mail Overload

The most common problem with Users' mailbox. Click the above link for more information.

Solution: Remove the Load

A quick how-to

The Empty Inbox

We are responsible for the installation, maintenance, and repair of computers, printers, and misc. equipment pertaining to the computing needs of the university. Anything related to the proper functioning of the computer hardware and software, and computer-related equipment is within our jurisdiction.

Misused Inbox

Given the obvious benefits of an empty inbox, why do so many users allow their inboxes to fill up? Click the above link for the answer.

How to Empty an Inbox

I quick three step process on how to empty your Inbox in Microsoft Outlook.

How to Engage in E-mail

The specific action for engaging an e-mail depends on the type of e-mail. At this point, remember, spam and personal e-mail are already gone from the inbox. The three remaining types of e-mail are newsletters, FYIs, and tasks.  Click the above link for more information.

Emptying your inbox the First Time

Many users will no doubt have some difficulty following these suggestions, given the current state of their inboxes. Cleaning out a few spam e-mails is easy enough, but what if there are hundreds of FYIs and action items already in the inbox that have sat there for months?

How often to Empty your Inbox

As e-mails arrive in a steady stream throughout the day, it’s impossible to keep the inbox empty at all times. It’s up to the user to decide how often to clear out the inbox.

Phishing Scams & Spam

Current information about Phishing and Spam, and how to protect yourself against it.

CTIS Anti-Spam Filters

CTIS has spam filters in place on the mail server to weed out spam before it ever gets to end users’ mailbox.  These filters block nearly 6,000 messages each day. That totals about 40,000 messages each week that are marked by CTIS as spam.  Click the above link for more information.

Personal Anti-Spam Filters

A brief explanation of the pro's and con's to setting up personal spam filters, and how users can set up their own.

More Antispam Filters

More ideas on personal spam filters, and some ideas to help users get started to set up thier own filters.

Use Rules to Manage Your Email

Rules can be extremely useful when you have perform the same action multiple times whether it's in the same day or day after day. Rules are used to perform a specific action or set of actions when a specific condition or set of conditions are met. Use the above link to find out more.

Downloadable Rules

Rules and filters already setup to help protect your from mail scam, and spam.

Outlook Web Access

Telephone services is the unit of CTIS that provides a wide range of telecommunications services for campus, including telephone, cellular service, radio, paging, and more.

Password Reset

If users wish to reset their password for security purposes, this is the place to do it.

Outlook Self Help

Outlook is a multifunctional communications program that provides many options to its users. Consequently, there are a lot of features that most users will never use or even know about. This site is intended to help you learn how to use Outlook.