Blackboard Vista Support

If you are having problems with Blackboard Vista:

E-mail:
ecourses@calumet.purdue.edu

Log a ticket on-line:
https://bridgetrak.calumet.purdue.edu/request_service.html

Call the CTIS Customer Service:
219.989.2888 option 2

Support Tips:
Java:  Please check your Java!
Java is required for some Blackboard components. Some Blackboard courses use Java technology in course content. Check your Java here: http://gemal.dk/browserspy/java.html. If you are running anything lower then Java 1.5.0_07, you will need to follow the directions below to install the latest version.

To install this software:

1. Click Java - Get It Now. The Download Java(TM) 2 Runtime Environment page appears.
2. Review and accept the License Agreement.
3. Select the appropriate download and follow the online instructions.
4. Once Java has been updated or installed, restart your computer before attempting to login to Blackboard.

Note: Alternate links for Macintosh operating systems:

• For Mac OS X, download and install the latest version of Java for Mac OS X.
• For Mac OS 9 and earlier, download and install the MRJ 2.2.5

Supported Browsers:
http://www.webct.com/tuneup/viewpage?name=tuneup_browsers_vista80_ce80