Blackboard Vista Support
If you are having problems with Blackboard Vista:
E-mail:
ecourses@calumet.purdue.edu
Log a ticket on-line:
https://bridgetrak.calumet.purdue.edu/request_service.html
Call the CTIS Customer Service:
219.989.2888 option 2
Support Tips:
Java: Please check your Java!
Java is required for some Blackboard components. Some Blackboard courses use Java technology in course content. Check your Java here: http://gemal.dk/browserspy/java.html. If you are running anything lower then Java 1.5.0_07, you will need to follow the directions below to install the latest version.
To install this software:
- Click Java - Get It Now. The Download Java(TM) 2 Runtime Environment page appears.
- Review and accept the License Agreement.
- Select the appropriate download and follow the online instructions.
- Once Java has been updated or installed, restart your computer before attempting to login to Blackboard.
Note: Alternate links for Macintosh operating systems:
- For Mac OS X, download and install the latest version of Java for Mac OS X.
- For Mac OS 9 and earlier, download and install the MRJ 2.2.5
Supported Browsers:
http://www.webct.com/tuneup/viewpage?name=tuneup_browsers_vista80_ce80
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