PURDUE CALUMET LIBRARY
STRATEGIC PLAN, 2001-2006

Library
Purdue University Calumet
Strategic Plan, 2001-2006
 

MISSION

The mission statement describes the Library’s purpose and the persons who benefit from its existence and operation.   Why does the Purdue University Calumet Library exist?  What value does it provide?

The Purdue University Calumet Library connects students, faculty, and staff with the information they need to carry out curricular and scholarly activities; develops in patrons the ability to identify, access, evaluate, and apply information; and supports the lifelong learning needs of the people of the Calumet Region.

VISION

The Library’s vision is the image of our desired reality.  What’s the difference that we want to make in the lives of our community?  What do we want to be?

As the readily accessible connection between patron and information, the Library will be the trusted resource for high quality information in support of the quest for academic achievement, scholarly productivity and lifelong learning.

By developing in patrons the ability to identify, access, evaluate, and apply information, the Library will serve as the indispensable source of excellent guidance, assistance, instruction and other information services.

Via ongoing research and development, the Library will be the acknowledged leader in identifying, testing, and integrating new technologies and formats providing access to scholarly information.

The Library will be a technologically sophisticated environment for learning and discovery and an attractive, comfortable space for group work, quiet conversation, meeting with others and personal reflection in support of a vital campus community.
 

VALUES

Values are the unchanging, constant beliefs and norms that support our vision:

Learning-centered policies and practices
Exemplary, state of the art technology
Providing information resources expressing a variety of perspectives
Assistance and instruction for patrons guided by their individual needs
Continuous quality improvement
Partnerships within the Purdue University System, the state and the nation
GOALS

The Library’s goals are results that support our vision of high quality Library services.  What does the Library need to achieve for our vision of quality to become our reality?

GOAL 1: Achieve staffing ratios at or above the mean documented for peer comprehensive institutions of higher learning and organize responsibilities to achieve optimal performance by Library faculty, staff and administrators.

GOAL 2: Improve the accessibility of the Library through structured outreach initiatives, including distributing information about services to the campus 25 times per year, arranging annual information sessions with each academic department and hosting an annual promotional event.

GOAL 3: Provide formal instruction and informal assistance in using information to 25 of undergraduate students and 10 percent of graduate students:

Subgoal a: Introduce and test information literacy in 25 percent of the sections offered in all 100 and 200 level courses.

Subgoal b: Achieve a service ratio 25 percent higher than at present in offering informal assistance in using information to undergraduate students and 10 percent higher than at present for graduate students enrolled at Purdue University Calumet.

GOAL 4: Enhance access to appropriate information resources supporting academic achievement, scholarship, and lifelong learning;

Subgoal a: Provide access to 75 percent of the information resources cited in the bibliographies of research papers submitted by students in a representative sample of courses.

Subgoal b: Achieve a circulation ratio 25 percent higher than at present for undergraduate students and 10 percent higher for graduate students enrolled at Purdue University Calumet.

Subgoal c: Expend 50 percent of the allocation for acquisitions on print and licensed products that support general reference use and undergraduate coursework and research, and 25 percent on products that support graduate coursework and research.

Subgoal d: Fill 75 percent of the interlibrary loan and document delivery requests submitted by Purdue University Calumet faculty, students, and staff within five working days and 90 percent within ten working days.

GOAL 5: Test, integrate, and promote to faculty and students annually three new technologies or formats for providing access to scholarly information.

GOAL 6: Introduce services and sponsor activities to achieve a Library facility use ratio 25 percent higher than at present for undergraduate students and 10 percent higher for graduate students enrolled at Purdue University Calumet.

 
OBJECTIVES, TIMELINE, EVALUATION, RESOURCE DEVELOPMENT

Objectives are means to achieve our desired ends.  How will the Library proceed?  With whom will we work to achieve our vision and goals?

The Library’s budget will be realigned to complete the goals and achieve the vision of the strategic plan. Activities requiring additional funding and its projected source are noted.

GOAL 1: Achieve staffing ratios at or above the mean documented for peer comprehensive institutions of higher learning and organize responsibilities to achieve optimal performance by Library faculty, staff and administrators.

Objectives for 2001-2002:

Identify peer comprehensive institutions
Create a template for tallying benchmark data for peer institutions
Gather benchmark data
Review and revise position descriptions for each clerical and administrative position and craft statement of responsibility for each faculty position
Expand existing team building strategies
Audit clerical positions and complete recommended upgrades
Craft Library-wide criteria for requesting support for staff development
Review and revise existing ten-year staffing plan
Complete staff changes recommended for 2001-2002

Objectives for 2002-2003:

Refine or develop performance standards for each position
Craft personal development plans for each Library employee
Develop employee recognition activities linked to the performance development process
Complete staffing changes recommended for 2002-2003

Objectives for 2003-2006:

Refine personal development plans
Make staffing changes recommended for 2003-2004, 2004-2005, 2005-2006
Continue employee recognition activities
Continue team building strategies
Review and revise existing plan

Resource Development

Salary increases resulting from clerical reclassifications (2001-2002)
New positions approved and salary increases resulting from clerical reclassifications (2002-2006)

GOAL 2: Improve the accessibility of the Library through structured outreach initiatives, including distributing information to the campus 25 times per year, arranging annual information session with each academic department, and hosting an annual promotional event.

Objectives for 2001-2002:

Craft a Library marketing plan incorporating all communications proposed as individual objectives under specific goals
Design a liaison program for communications and assign Library faculty as contacts to academic departments and selected other units
Organize departmental information sessions for faculty
Organize information sessions for department administrators and staff having direct contact with students
Assign marketing tasks to individual Library faculty and staff
Collect data and analyze the impact of marketing activities

Objectives for 2002-2006:

Review assignments annually and refine liaison program
Assign marketing tasks to individual Library faculty and staff
Collect data and analyze the impact of marketing activities

Resource Development

Consultant to compile marketing plan (2001-2002; PUC strategic plan funding)
 
GOAL 3: Provide formal instruction and informal assistance in using information to 25 percent of undergraduate students and 10 percent of graduate students:

Subgoal a: Introduce and test information literacy in 25 percent of the sections offered in all 100 and 200 level courses.

Objectives for 2001-2002:

Develop expertise by participating in ACRL Information Literacy Institute Immersion ’01
Hire and orient an instructional services librarian with expertise in information literacy
Craft a plan for the introduction and integration of information literacy concepts into undergraduate education at Purdue University Calumet

Objectives for 2002-2003:

Familiarize the faculty with information literacy concepts
Partner with interested faculty to integrate information literacy instruction into a sample of 100 and 200 level courses
Test information literacy knowledge as a component of course assessment of student learning
Create and offer a menu of stand-alone training sessions, on demand instruction, and other modalities for developing information competence in addition to course-linked instruction
Collect and analyze data on use of these resources
Revise or create handouts and other learning aids for distribution
Present results to the campus community

Objectives for 2003-2004:

Extend information literacy instruction to additional courses
Create handouts and other learning aides for course and general distribution
Create Web based modules to which faculty may link individual course Web sites
Collect and analyze data on the use of these resources
Test information literacy knowledge as a component of course assessment of student learning
Review and revise the menu of information literacy instruction modalities
Collect and analyze data on use of these resources
Present results to the campus community
Present project and results at a professional meeting and in a professional journal

Objectives for 2004-2005:

Inaugurate a faculty advisory group to integrate information literacy in the undergraduate curriculum
Review and revise Web based modules, course-linked instruction, and other  modalities
Collect and analyze data on use of these resources
Present results to the campus community

Objectives for 2005-2006:

Influence the inclusion of information literacy in the General Education criteria
Collect and analyze data on use of Web based modules, course-linked instruction, and other modalities
Present results to the campus community
Present project and results at a professional meeting and publish a follow-up article in a professional journal

Resource Development

Attendance at Immersion ’01 Institute (2001-2002; VCAA funding)
Scholarly release to design information literacy instruction and assessment instrument (2002-2003; LASS or VCAA funding)

GOAL 3: Provide formal instruction and informal assistance in using information to 25 percent of undergraduate students and 10 percent of graduate students:

Subgoal b: Achieve a service ratio 25 percent higher than at present in offering informal assistance in using information for undergraduate students and 10 percent higher for graduate students enrolled at Purdue University Calumet.

Objectives for 2001-2002:

Identify current ratio for offering informal assistance to undergraduate and graduate students
Create a new template for tallying requests for assistance by category of patron
Record all requests for assistance starting with fall semester 2001
Collect and analyze data on requests for assistance

Objectives for 2002-2003:

Promote information resources and emphasize their usefulness to faculty
Encourage use of Library reference services via handouts, promotions, and incentives
Collect and analyze data on requests for assistance by category of patron
Present results to the campus community
Present project and results at a professional meeting and in a professional journal

Objectives for 2003-2004:

Refine existing materials and create new handouts, promotions, and incentives
Collect and analyze data on requests for assistance by category of patron
Present results to the campus community

Objectives for 2004-2006:

Collect and analyze data annually on requests for assistance by category of patron
Present results to the campus community
Present project and results at a professional meeting and publish a follow-up article in a professional journal

Resource Development

None
 

GOAL 4: Enhance access to appropriate information resources supporting academic achievement, scholarship, and lifelong learning:

Subgoal a: Provide access to 75 percent of the information resources cited in the bibliographies of research papers submitted by students in a representative sample of courses.

Objectives for 2001-2002:

Craft the project plan for the study
Identify representative courses
Partner with interested faculty
Devise procedures for obtaining bibliographies and extracting relevant information
Collect the first set of bibliographies

Objectives for 2002-2003:

Compare citations in these bibliographies against the Library’s print and electronic holdings and Web site links
Discuss results with participating faculty and present to the campus community
Collect the second set of bibliographies
Compare citations in these bibliographies against the Library’s print and electronic holdings and Web site links
Present follow-up results to participants and the campus community

Objectives for 2003-2004:

Create handouts, promotions, incentives that encourage use of the Library’s print and electronic holdings and Web site links
Promote Library information resources to faculty
Provide links to Library resources via the campus portal system
Collect and analyze data on use of the portal, handouts, promotions, incentives
Collect the third set of bibliographies
Compare citations in these bibliographies against the Library’s print and electronic holdings and Web site links
Discuss results with participating faculty and present to the campus community
Present project and results at a professional meeting and in a professional journal

Objectives for 2004-2005:

Extend data collection to additional courses and faculty
Collect the fourth set of bibliographies
Revise existing materials and create new handouts, promotions, and incentives that encourage the use of the Library Web site
Refine links to Library resources via the campus portal system
Promote Library information resources to faculty
Collect and analyze data on the use of the portal, handouts, promotions, incentives
Compare citations in these bibliographies against the Library’s print and electronic holdings and Web site links
Discuss results with participating faculty and present to the campus community

Objectives for 2005-2006:

Extend data collection to additional courses and faculty
Collect the fifth set of bibliographies
Revise existing handouts, promotions, incentives, resources accessible via the portal, and promotions to faculty
Compare citations in these bibliographies to the Library’s print and electronic holdings and Web site links
Discuss results with participating faculty and present to the campus community
Present results at a professional meeting and publish a follow-up article in a professional journal

Resource Development

Scholarly release or graduate aide to compile and analyze data (2002-2003; LASS or VCAA funding)

GOAL 4: Enhance access to appropriate information resources supporting academic achievement, scholarship, and lifelong learning:

Subgoal b:  Achieve a circulation ratio 25 percent higher than at present for undergraduate students and 10 percent higher for graduate students enrolled at Purdue University Calumet.

Objectives for 2001-2002:

Identify current ratio for circulation of collections to undergraduate and graduate students
Devise a template for collecting circulation data by category of patron
Create SQL programs to collect circulation data
Promote the Library’s holdings to faculty and students

Objectives for 2002-2003:

Apply SQL programs to collect circulation data by category of patron
Analyze results
Present results to the campus community
Create handouts, promotions, and incentives that encourage the use of the Library’s holdings

Objectives for 2003-2004:

Collect and analyze circulation data by category of patron
Present results to the campus community

Objectives for 2004-2005:

Refine existing handouts, promotions, incentives and create new ones
Collect and analyze circulation data by category of patron
Present results to the campus community

Objectives for 2005-2006:

Collect and analyze circulation data by category of patron
Present results to the campus community

Resource Development

None

GOAL 4: Enhance access to appropriate information resources supporting academic achievement, scholarship, and lifelong learning:

Subgoal c:  Expend 50 percent of the allocation for acquisitions on print and licensed products that support general reference use and undergraduate coursework and research, and 25 percent on products that support graduate coursework and research.

Objectives for 2001-2002:

Revise purchase suggestion forms to include type of use
Instruct faculty, students, and staff who suggest purchases to designate type of use
Identify new resources that meet these guidelines and purchase them
Create procedures for recording type of use for each purchase

Objectives for 2002-2003:

Categorize new purchases according to type of use
Categorize existing subscriptions according to type of use
Record acquisitions funds expenditures according to type of use
Present results to the campus community

Objectives for 2003-2004:

Collect and analyze expenditure data
Assess faculty understanding of the process and goal
Adjust purchasing decisions to reach the goal targets
Present results to the campus community
Present project and results at a professional meeting
Publish project and results in a professional journal

Objectives for 2004-2006:

Collect and analyze expenditure data annually
Adjust purchasing decisions to reach the goal targets
Report results to the campus community

Resource Development

None

GOAL 4:  Enhance access to appropriate information resources supporting academic achievement, scholarship, and lifelong learning:

Subgoal d:  Fill 75 percent of the interlibrary loan and document delivery requests submitted by Purdue University Calumet faculty, students, and staff within five working days and 90 percent within ten working days.

Objectives for 2001-2002:

Create a new template for tallying transactional data according to type of request
Review and revise procedures for processing borrowing requests

Objectives for 2002-2003:

Compile and analyze transaction data according to type of request and lenders/vendors
Design a review process and criteria for evaluating lender and vendor performance
Identify lenders and vendors with the best performance records according to the criteria
Send Purdue University Calumet borrowing requests to lenders and vendors with the best performance records
Present results to the campus community
Present project and results at a professional meeting
Publish project and results in a professional journal

Objectives for 2003-2006:

Compile and analyze transaction data annually according to type of request and lenders/vendors
Review and refine review process and criteria annually for evaluating lender/vendor performance
Identify lenders and vendors with the shortest turnaround time for transactions
Send Purdue University Calumet borrowing requests to lenders and vendors with the best performance records
Present results to the campus community

Resource Development

Scholarly release or graduate aide to design and administer vendor survey (2002-2004; LASS or VCAA funding, PUC strategic plan funding)
 

 
GOAL 5: Test, integrate, and promote to faculty and students annually three new technologies or formats for providing access to scholarly information.

Objectives for 2001-2002:

Identify and rank potential technologies or formats in priority order
Craft a plan for external and internal fund raising to support adding information resources to the Library’s offerings
Consult current expenditure data according to type of use
Purchase, subscribe to, or install the selected technologies or formats
Promote new information resources to the campus community
Collect and analyze data on their usefulness

Objectives for 2002-2006:

Identify and rank potential technologies or formats annually in priority order
Review and revise plan for external and internal fund raising to support adding information resources to the Library’s offerings
Consult current expenditure data according to type of use
Purchase, subscribe to, or install the selected technologies or formats
Promote new information resources to the campus community
Collect and analyze data on their usefulness

Resource Development

Consultant to assist with Library fund raising plan (2001-2002; PUC strategic plan funding)
New funds or funding sources (2002-2006; PUC strategic plan funding, gifts, grants, technology funds, technology fees, inflationary increases, etc.)

GOAL 6: Introduce services and sponsor activities to achieve a Library facility use ratio 25 percent higher than at present for undergraduate students and 10 percent higher for graduate students enrolled at Purdue University Calumet.

Objectives for 2001-2002:

Complete renovation of Library initiated in 2000-2001 to enhance visibility of service points, create additional group study spaces, reorganize and expand TERC, reorganize and expand services for disabled students
Reorganize Reference Services office layouts
Install ACCESS workstations, hardware, software
Identify current ratio for Library facility use by undergraduate and graduate students
Collect and analyze data on use of Library spaces by category of patron

Objectives for 2002-2003:

Collect and analyze data on use of Library spaces by category of patron
Propose and seek funding for additional renovations reflecting patron requests
Begin compiling a comprehensive building program statement for the Library

Objectives for 2003-2004:

Complete additional renovations
Collect and analyze data on use of Library spaces by category of patron
Complete the building program statement for the Library

Objectives for 2004-2006:

Collect and analyze data annually on use of Library space by category of patron
Propose and seek funding for a new Library facility

Resource Development

Renovation initiated in 2000-2001 (2001-2002; Special Projects R & R allocation, supplemented by Library capital funds)
Reorganization of Reference services (2001-2002; Special Projects R & R request, supplemented by FLSS and Library capital funds)
Library building consultant to compile building program statement (2002-2004; Special Projects R & R request, supplemented by FLSS and Library capital funds)